Privacy Policy
The Lifetree Hospital and Health Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, online booking, and payment services.
1. Information We Collect
- Personal Information: Name, phone number, email address, and other details provided during registration, booking, or contact forms.
- Medical Information: Health details shared during clinical appointments or workshop participation (handled with strict confidentiality).
- Payment Information: Billing and payment details collected via secure third-party gateways (we do not store card details).
2. How We Use Your Information
- To confirm and manage your appointments, workshop, and event registrations.
- To process payments securely.
- To provide medical care and maintain health records.
- To send important updates regarding services, events, or policy changes.
- To improve our website, services, and patient experience.
4. Data Security
We implement reasonable technical and organizational safeguards to protect your personal and medical data against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
- You have the right to access, update, or request deletion of your personal data in our records.
- You may withdraw consent for communications or marketing at any time.
- Requests may be sent to our official email address below.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Continued use of our services after changes indicates acceptance of the updated policy.